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Keeping Heating costs down this winter - we are here to help.

BoilerWinter is approaching and we want to help you keep costs at a minimum and whilst keeping warm and making the most of your heating system. We have done a lot of work with residents to ensure that we can offer the most relevant advice and assistance as we move forward in to winter and further refurbishment works.

We are on hand to help and would encourage any of our residents that have queries on their bills, the heating system or managing their finances to contact us.

Using energy monitors we have been able to see how much people are now paying for their heating and hot water. Importantly, it also flags up if you are paying too much each month.

We have been able to get pretty accurate data and are confident that residents will see a benefit.

The data gives us a good idea of whether the heating controls have been set right for yourlifestyle or whether there is a problem with the system.

Some people like their homes hot, others don’t and hot water usage varies. However, as a guide we suggest you contact Pendleton Together if your daily heating costs exceed:

Winter £3 per day (December, January, and February)

Spring £1.65 per day (March, April, and May)

Summer 70p per day (June, July, and August)

Autumn £1.85 per day (September, October, November)

We are keen to help you use your heating and hot water efficiently. We’re here to help you get the most from your heating. The heating system is an ‘Exhaust Air Heat Pump’ manufactured by NIBE. It works by extracting warm air from the kitchen and bathroom and feeding heat back into the system to boost the water temperature.

The Pendleton Together Energy Team can come to check your system and help you reduce costs, if you are paying more than the costs suggested above.

We have dedicated energy advisors. They can pop round to check the settings, make sure the heating system is switched on, check for any faults and give you advice on getting the most out of it.

Energy readers can also be fitted to your system to help reduce costs even further than the levels we suggest above. Give us a call and ask for an Owl meter to be fitted.

Remember, you are also saving around £90 per year by removing your need for a gas standing charge, while the improved thermal cladding helps the blocks retain more heat.

Further savings can be made by switching to a water meter. This could save an additional £150 per year compared to a non-metered supply. Give us a call to find out more.

Making the most of your new heating system

Your new heating system is efficient. However, it works in a different way to your old gas central heating. Follow these top tips to keep your costs down:

1. Make sure your heating system is set up for your lifestyle – it’ll mean your home will be at the right temperature at the times you want.

2. Keep your heating system turned on at 17 degrees at all times – it is far more efficient when permanently on. Use the ‘scheduling’ function  if you wish to increase the temperature at specific times of the day.

3. Keep the electricity meter in credit – doing this keeps the water hot and avoids the need to reheat cooled water.

4. Keep your radiators turned on (especially in the hall, kitchen and bathroom).

5. Avoid covering radiators; use a clothes horse to dry clothes.

6. Do not block the air vents. The flow of air helps the heating system stay efficient.

7. If a red light appears on your system contact Pendleton Together. If you think you are paying more than you should, give us a call on 0300 555 5567 and we’ll come and check your settings.

How much is your gas or electricity tariff?

Community Switch can help, Pendleton Together is working in partnership with Community Switch – an energy advice service. They can help you spread your fuel costs and help you switch energy tariffs. We will write to you when Community Switch are in your area. You can also register for a visit by calling 0300 555 5567.


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