Following bad wind and rain over the weekend, our out of hours service is experiencing high volumes of calls.
We apologise for any inconvenience or delay in contacting us. If your call is urgent please continue to wait, we will answer your call as soon as possible and repairs are being responded to in priority order. If you live in a high-rise block and have urgent concerns, please speak to a firte marshal.
Please note that we cannot give advice over social media or email outside office hours.
We will continue to keep you updated.
The weather alerts remain in place for wind, rain, snow and ice. Please ensure you stay safe and, if you think anyone is danger, dial 999.
For government advice and weather warnings see https://www.metoffice.gov.uk/weather/warnings-and-advice/