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Service Charges, Rent and other fees

Here you will find information about our Service Charges, Ground Rents, Public Realm Charges and Other Fees.

It is important that you keep up to date with your service charge and any other payments.

Failure to pay on time (in accordance with your lease) could result in court action being taken.  It is therefore essential that you contact us immediately if you fall into financial difficulty and are unable to make your usual payments.

We may be able to direct you to organisations who can help, provide benefits advice or discuss repayment agreements.

Service Charges

Your service charge is set at a level to cover any expenses and services that Together Housing provides in accordance with the terms of your lease or deeds.  This can include buildings insurance, repairs and maintenance of communal areas, cleaning, grounds maintenance, communal electricity etc.  We charge a management fee to cover our costs in managing these services.

If your service charges are set based on a budgeted figure for the financial year outlined in your lease, then Together Housing will also provide accounts within 6 months of your financial year-end, ie, if your lease stipulates that the financial year runs to the 31st March, then the accounts will be issued to you before the 30th September.  These accounts will outline all of the income and expenditure incurred in that financial year for your scheme and reconcile any over or under collection which may be due. 

Some leases allow the landlord to collect a proportion of your service charge to allow for future maintenance and repair responsibilities outlined in your lease.  This contribution would be held in a fund which can be referred to as a ‘reserve fund’, ‘sinking fund’ or ‘cyclical fund’.  These funds would then be used to assist with future costs for major works such as communal roof replacements etc which may be covered under the terms of your lease. 

Ground Rent

Your lease will stipulate whether you pay a ground rent to the freeholder.  As a leasehold property, you do not own the land on which your property is built and the freeholder of this land may be due ground rent for the use of their land.

Your lease will stipulate how much is payable, if and when this will increase and when it is due.  Some leases refer to peppercorn rents.  If your lease lists a peppercorn rent, this means that the rent is nominal and usually not collected by the freeholder.

For any other ground rent amounts, the freeholder of the land (or the managing agent acting on behalf of the freeholder) will serve you with a notice of ground rent along with the invoice in accordance with legislation as prescribed in Section 166 of the Commonhold and Leasehold Reform Act 2002.

Public Realm Charges

Your lease will outline if you are liable to pay an annual public realm charge.  This is for the maintenance and upkeep of the public land as outlined within your lease and also includes an administration fee that we are able to charge for the collection of these fees.

Details of how and when these charges can be increased are noted within your lease and this charge becomes due on the 1st April each year.  We will issue a reminder to all applicable properties regarding this charge in February each year detailing ways to pay.

Other Fees

Your lease may allow Together Housing to recover other fees from you for costs that we incur in managing the scheme/your property in accordance with your lease.  These may be referred to as administration costs, management fees, legal fees etc within your lease.

Please click here to see a list of our current fees.

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